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The Four Steps to Hearing Hard Feedback Gracefully | Chris Wheatley | TED

By TED 12:30 125,879 views on YouTube Watch on YouTube
We all have a "thing" — the way we act when we're not at our best that we somehow can't see in ourselves. Leadership expert Chris Wheatley learned about his when his best friend at work called him on it. He shares how hearing that hard truth shattered a lifelong pattern of defensiveness, offering a practical framework for receiving feedback with tact. (Recorded at TEDxSpokane on January 31, 2026)

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