Customer Service Representative

Job Description Job Description Allegiant Plumbing EMPLOYEE JOB DESCRIPTION Customer Service Representative- Plumbing Service Department Reports To: Service Administrator FLSA Status: Non-exempt SUMMARY: A Customer Service Representative (CSR) is the primary point of contact for clients, managing inbound and outbound communications, billing, scheduling, and dispatching field technicians. DUTIES AND RESPONSIBILITIES: Inbound & Outbound Communication : Answer multi-line phones, live chats, and em…