IT Service Delivery Coordinator (Application Support)

LeverageTek is actively seeking a IT Service Delivery Coordinator (Application Support) with its Gatineau-based customer. Work Location The successful candidate will be required to work 4x/week at the customer headquarters in Gatineau, QC. Key Tasks Lead incident and change management processes, including ticket intake, assignment, escalation, resolution tracking, and reporting across Digital Insights and Technology Services Coordinate and participate in Change Advisory Board (CAB) activities, …