Second Line Support

Reed Technology Westerfield, Eastern England, UK Posted 2 days ago

28 days left to apply

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Job type

Contract / Temporary

Job description

Salary: £? - ? per year Requirements: Proven experience in a 2nd Line Desktop Support, Endpoint Support or EUC Support role Strong knowledge of Windows 10/11, Active Directory, Microsoft 365, desktop and laptop hardware, printers and peripheral devices Experience logging and managing incidents through an IT Service Management system Excellent troubleshooting and problem-solving skills Strong customer-facing communication skills Experience working within an ITIL-based support environment Desirab…

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