Technical Application Specialist

Epicor UK Posted 5h ago

30 days left to apply

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Job type

Full-time

Job description

Duties & Responsibilities Confer with customers by phone, email, or chat to diagnose technical, application, system, and finance-related issues; troubleshoot, test, and document solutions; and escalate issues when necessary. Follow established procedures to troubleshoot client-server software application issues involving Microsoft SQL, web servers, credit card payment terminals, network printers, and Android/iOS devices. Investigate issues involving ERP financial functionality, accounting proce…

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