Complaint Officer

We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking a new Complaint Officer to join our team for 12 months fixed-term where you'll deliver an exceptional experience for our customers by guiding them through the complaint handling process, acknowledging and inves…