Support and Case Lead

NHS Professionals Pimlico, Eastern England, UK Posted 12 days ago

18 days left to apply £31K/yr

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Salary

£31K/yr

Job type

Contract / Temporary

Job description

The Member Support and Case Lead will inspire and lead a team of Member Support Advisors at the NHSP Member Support Hub, ensuring the delivery of exceptional, efficient, and compassionate service to NHS professionals. This role involves guiding, mentoring and training team members on best practice to deliver a positive customer experience through various communication channels, and ensuring adherence to organisational policies and procedures. The primary purpose of the Member Support and Case L…

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