Front Desk Agent

. Tasks & Job Duties Ensure guest satisfaction at all times. Checking in arriving guests courteously and efficiently. Confirm reservation information and room preferences. Use the guests name at least twice during the check-in process. During check in, inform the guest where their room is, where the pool and fitness rooms are, and hotel restaurant locations, and anything else you think they may want to know. Assign guest rooms to meet their requests if possible. Serve as a Concierge and help pr…