Guest Service Agent

City, State: Needham, Massachusetts Title: Guest Service Agent Location: Residence Inn Needham, MA FLSA: Non-Exempt Status: Full-time Reports to: Operations Manager Pay Range: $18.00- $20.00 Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to e…