2nd Line Support Engineer

FlexIT Talent Solutions Ltd Yateley, South East England, UK Posted 2 days ago

28 days left to apply £35K – £40K/yr

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Salary

£35K – £40K/yr

Job type

Full-time

Job description

2nd Line Support Engineer Yateley, Hampshire Hybrid Opportunity Up to £40,000 per annum Our client is seeking an experienced 2nd Line Helpdesk Engineer to join their existing team, providing IT support to our customers via direct channels and escalation from Service Desk. As the 2 nd Line Support Engineer, you will be responsible for offering support via phone, email, and a ticket management system as well as updating the internal knowledge base with resolutions for recurring issues. Key Respon…

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