Receptionist - FLK14741

Job Advert This post provides essential front‑line support to the Scottish Welfare Fund and the Advice & Support Hub. You will be the first point of contact for callers applying for Crisis or Community Care Grants, offering guidance, updates, and reassurance, while also managing enquiries and the service mailbox. You will welcome customers on arrival, establish the purpose of their visit, and identify who can self‑serve and who may require face‑to‑face assistance. You will promote and demonstra…