Front Office Manager

Position: Front Desk Manager JOB OVERVIEW : Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. REPORTS TO : General Manager ESSENTIAL JOB FUNCTIONS : Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to en…