Home Support Program Manager (RN/RPN)

Motivates, directs and coaches staff to ensure quality care to all clients Oversees the hiring, training and orientation for Home Support Supervisors Attends and facilitates meetings as required both internal and external Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement Communicates serious service qualit…