2nd Shift Help Desk Technician

Overview Our client is seeking Help Desk Support Specialists to join their high volume service desk team. This role is ideal for candidates with strong customer service skills, basic technical troubleshooting experience, and an interest in growing their IT support career. In this position, you will provide first-level technical support to employees and external users by resolving common IT issues, assisting with account access, and documenting incidents to ensure timely resolution. Responsibili…