Senior Program Manager - Remote

Our client is seeking an experienced Program Manager to provide overall leadership, management, administration, staffing, quality oversight, and financial execution for a large-scale federal IT support contract serving the United States Patent and Trademark Office (USPTO). The Program Manager will oversee the USPTO Service Desk, Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Executive Support, Equipment Request Fulfillment (ERF), and Knowledge Management functions. This individu…