Service Delivery Manager

Our client is a well-established and growing service-based business with operations across the UK and Ireland. As part of its continued development, the organisation is seeking an experienced customer service or operations leader to take ownership of its Customer Solutions function, leading a key area of the business and helping to shape its next phase of growth. The Job: Reporting to the Operations Director, the Service Delivery Manager will lead a team of c.14 people, combining technical supp…