Team Lead, Software Development

We’re looking for a people-focused Team Lead, Software Development for our Backend team to provide operational guidance to a high-performance team that designs, builds, tests, and ships high quality software. In this role, you will lead system reliability efforts through proactive troubleshooting and act as a liaison between engineering and stakeholders, while mentoring developers and supporting their growth. You'll execute the roadmap, integrate security and compliance into workflows and optimize workflows. You will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. This is a hybrid role and is open to applicants located within commuting distance of Bucharest, Romania. In this role, you will report to the Manager, Software Development.

WHAT YOU’LL DO:

• Participate and support the management team in the hiring process. Assign day to day tasks and monitor performance of the team. Actively participate in professional development of the team. 
• Foster and challenge established patterns and best practices to improve the people, processes and technology of the team. 
• Guide the team through complex projects, ensuring high-quality, maintainable code with strong testing practices. Champion best practices and mentor developers to elevate code quality.
• Lead troubleshooting and observability efforts, proactively addressing system reliability, improving alerting, and ensuring incident analysis leads to lasting improvements.
• Participate in critical discussions on system architecture, provide inputs on  strategic investments and support technical decisions to ensure alignment with business goals and scalability needs.
• Embed security and compliance best practices into development workflows, identifying risks early and driving timely remediation.
• Keep sprints on track by optimizing workflows, managing dependencies, and proactively removing blockers to maintain momentum and efficiency.
• Bridge engineering and stakeholders, clearly communicating progress, risks, and technical decisions while ensuring alignment across Product, Design, and PMO.
• Mentor and support developers through 1:1s, performance feedback, and career growth initiatives, fostering a high-performing, growth-oriented team.
• Drive roadmap execution by ensuring backlog items are well-defined, strategically aligned, and supported by realistic capacity planning.
• Make informed decisions balancing technical feasibility, business priorities, and team capacity, adjusting timelines and escalating challenges as needed.
• Tech Stack: GoLang, Python, Docker, Kubernetes, ElasticSearch, Mongo, Redis, Kafka, gRPC, AWS

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering, and significant years of experience in designing, developing and maintaining software or an equivalent combination of education and/or experience, and a track record of substantial contributions to software projects with high business impact. 
• Ability to foster continuous improvement and ensure patterns and best practices in writing and testing code are observed in daily work of the team. Deliver code and tests via stories and epics that impact the team or multiple teams. 
• Foster continuous improvement and ensure that logging, monitoring and debugging best practices are integrated throughout the development process and across the team's services and apps. Independently use root cause analysis to identify and address bugs, outages and performance issues.
• Foster and ensure that architecture concepts and best practices are considered in daily work of the team. Collaborate with Manager and Developers to drive improvements in service and app architecture and design. 
• Foster and ensure security and compliance practices in daily work and throughout the development process of the team.
• Drive team agile processes and continuous integration and delivery practices to ship stories and own high-complexity epics/projects. Support team in efficient and predictable delivery of high quality projects.
• Collaborate and communicate effectively within and across teams and with key stakeholders in Product and Design. Lead discussions that connect technical and non-technical aspects of a problem. Advocate for the team's perspectives while interacting with relevant stakeholders and other leads within the portfolio.
• Collaborate with the Manager in creating inclusive, cohesive environments for team(s) that support performance and development. Support performance and career development of reports through collaboration with the Manager, effective, continuous feedback, mentoring and coaching.
• Learn and follow people, process and technical management best practices and standards. Display eagerness to learn and collaborate on goal-setting. Independent in creating goals aligned with personal development and supported in aligning a majority of goals with team needs.
• Support roadmap creation with a focus on business and technical value. Lead development project scoping and analysis. Foster continuous planning. Facilitate team in effective roadmap execution.
• Understand human, technical and business context to make informed decisions impacting team execution. Seek feedback from the Manager and analyse outcomes to improve decision-making process..
• Align stakeholders from product, design, and project management on team goals and project status. Support manager in aligning team objectives with broader business strategies.
• Support short-term strategy for the team and ensure the work aligns with business and technical goals. Support building and executing short-term tactical plans.
• Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

 Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid