IT Support

Description Our client is seeking an IT Support Analyst to provide Tier 1 and Tier 2 support in a Microsoft-focused environment. This role is responsible for troubleshooting technical issues, supporting end users, managing accounts and devices, and ensuring a positive customer experience. Day-to-Day Responsibilities Resolve 10-15 support tickets per day Provide Tier 1 and Tier 2 desktop support Troubleshoot hardware, software, and access issues Provision and deploy laptops, workstations, an…